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ENHANCING CUSTOMER VALUE THROUGH SOLUTION SELLING

Course Fee : 29 USD

  • Course Duration : 7 Hours
  • Validity : 60 Days
Certificates

This course includes certification from TATA STEEL

Description

Get ready to enhance your thinking about Sales. Selling solutions instead of just products means that you will need to understand your clients well. This involves work, but the rewards are for the taking in terms of both higher sales and stronger customer relationships. In this course, you will learn about:

  • Gain customer's interest
  • Use the consultative selling process 
  • Shift from Product-selling to Solution-Selling
  • Outshine in client meetings
  • Negotiate effectively using empathy
  • Enhance customer satisfaction

Course Objective

1. Gain customer's interest
2. Use the consultative selling process 
3.Shift from Product-selling to Solution-Selling
4. Outshine in client meetings
5. Negotiate effectively using empathy
6. Enhance customer satisfaction

Course Curriculum

  • Attract clients' attention
  • Get to know your key accounts
  • Get to grips with consultative sales
  • Excel in client meetings
  • Harness interpersonal skills for more effective negotiations
  • Improve client satisfaction

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